arXiv:2609.05736v2 Announce Type: replace Abstract: LLM tool agents can be improved without retraining by modifying the runtime harness around a fixed model: prompts, tool interfaces, middleware, state handling, and recovery logic. We study this setting as resource-bounded harness selection for fixed-model multi-turn tool agents, with the search surface scoped to prompts and tool-boundary middleware: edits are guarded intercepts at the tool boundary, not arbitrary rewriting of agent execution logic. Our optimizer-agnostic protocol reports mean held-out lift, worst-condition lift, repeatability, logged cost diagnostics, and RelLift95(B), a conservative estimate of the held-out gain of the harness selected under budget B. We instantiate the protocol with prompt-only and prompt-plus-middleware optimizers, including PRISM, which clusters failures and routes repairs to prompt, tool-boundary middleware, or joint edit surfaces within a Pareto search. On BFCL multi-round, tau2-Retail, and tau2-Telecom, PRISM obtains mean held-out lifts of 14.2, 14.9, and 10.1 percentage points and positive empirical RelLift95 on all three benchmarks, and a component ablation attributes the margin chiefly to failure-surface routing and the edit-pattern constraint. Across optimizers, the results show that some search procedures can occasionally find large gains but still choose brittle updates, so the reliability of the chosen harness should be reported alongside average held-out lift.

arXiv:2609.05758v2 Announce Type: replace Abstract: Conversational assistants can blend retrieval, action selection, escalation, and wording in a single model path, or separate those roles. We report a production migration of a customer-support assistant at a large accommodation marketplace (millions of conversations per month, 11 languages, 10-second P90). Dynamic Response (DR) replaces a single Qwen3-235B-A22B blended responder with a bounded ReAct orchestrator over typed tools plus a smaller generator that writes from a backend-validated context contract. Because the migration also changed prompts, alignment, and serving, we attribute each effect to its cause and claim as architecture effects only those measured on identical replayed turns: typed entity selection moves the reservation selector to a precision-first operating point (precision 8.3% to 89.1%, recall 75.2% to 67.3%), and typed action IDs with a membership check remove observed structured-action hallucination (2.14% to 0.0%). A low-ramp A/B test reproduces the replay escalation reductions: hard-escalation responses fall from 5.60% to 3.08% and soft-escalation responses from 9.56% to 2.49%, while production handoff volume holds roughly steady; self-solve is directional (+5.1 points, 95% CI [-2, +12]). Serving optimizations cut orchestrator P90 latency from 3.87s to 2.24s on a GPU footprint reduced by roughly one-third, and self-hosting reduces estimated annual model-serving cost by more than an order of magnitude.