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NC-Bench: An LLM Benchmark for Evaluating Conversational Competence

arXiv:2601.06426v2 Announce Type: replace-cross Abstract: The Natural Conversation Benchmark (NC-Bench) introduces a new approach to evaluating the general conversational competence of large language models (LLMs). Unlike prior benchmarks that focus on the content of model behavior, NC-Bench focuses on the form and structure of natural conversation. Grounded in the IBM Natural Conversation Framework (NCF), NC-Bench comprises three distinct sets: (1) the basic set evaluates fundamental sequence management practices, such as answering inquiries, repairing responses, and closing conversational pairs; (2) the retrieval-augmented generation (RAG) set applies the same sequence management patterns as the first set but incorporates information-seeking via RAG; (3) the complex request set extends to requests involving more intricate sequence management patterns. Each set tests a model's ability to produce contextually appropriate conversational actions in response to characteristic interaction patterns. Initial evaluations across six open-source models and 14 interaction patterns show that models perform well on basic answering tasks, struggle more with repair tasks (especially repeat), have mixed performance on closing sequences, and find complex multi-turn requests most challenging. By operationalizing fundamental principles of human conversation, NC-Bench provides a lightweight, extensible, and theory-grounded framework for assessing and improving the conversational abilities of LLMs beyond topical or task-specific benchmarks.

TSR: Trajectory-Search Rollouts for Multi-Turn RL of LLM Agents

arXiv:2602.11767v2 Announce Type: replace Abstract: Advances in large language models (LLMs) are driving a shift toward using reinforcement learning (RL) to train agents from iterative, multi-turn interactions across tasks. However, multi-turn RL remains challenging as rewards are often sparse or delayed, and environments can be stochastic. In this regime, naive trajectory sampling can hinder exploitation and induce mode collapse. We propose TSR (Trajectory-Search Rollouts), a training-time approach that repurposes test-time scaling ideas for improved per-turn rollout generation. TSR performs lightweight tree-style search to construct high-quality trajectories by selecting high-scoring actions at each turn using task-specific feedback. This improves rollout quality and stabilizes learning while leaving the underlying optimization objective unchanged, making TSR optimizer-agnostic. We instantiate TSR with best-of-N, beam, and shallow lookahead search, and pair it with PPO and GRPO, achieving up to 15% performance gains and more stable learning on Sokoban, FrozenLake, and WebShop tasks at a one-time increase in training compute. By moving search from inference time to the rollout stage of training, TSR provides a simple and general mechanism for stronger multi-turn agent learning, complementary to existing frameworks and rejection-sampling-style selection methods.
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