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Finding the Signal in the Noise: An Exploratory Study on Assessing the Effectiveness of AI and Accessibility Forums for Blind Users' Support Needs

arXiv:2602.18623v1 Announce Type: cross Abstract: Accessibility forums and, more recently, generative AI tools have become vital resources for blind users seeking solutions to computer-interaction issues and learning about new assistive technologies, screen reader features, tutorials, and software updates. Understanding user experiences with these resources is essential for identifying and addressing persistent support gaps. Towards this, we interviewed 14 blind users who regularly engage with forums and GenAI tools. Findings revealed that forums often overwhelm users with multiple overlapping topics, redundant or irrelevant content, and fragmented responses that must be mentally pieced together, increasing cognitive load. GenAI tools, while offering more direct assistance, introduce new barriers by producing unreliable answers, including overly verbose or fragmented guidance, fabricated information, and contradictory suggestions that fail to follow prompts, thereby heightening verification demands. Based on these insights, we outlined design opportunities to improve the reliability of assistive resources, aiming to provide blind users with more trustworthy and cognitively-manageable support.

Lost in Instructions: Study of Blind Users' Experiences with DIY Manuals and AI-Rewritten Instructions for Assembly, Operation, and Troubleshooting of Tangible Products

arXiv:2602.18630v1 Announce Type: cross Abstract: AI tools like ChatGPT and Be-My-AI are increasingly being used by blind individuals. Although prior work has explored their use in some Do-It-Yourself (DIY) tasks by blind individuals, little is known about how they use these tools and the available product-manual resources to assemble, operate, and troubleshoot physical or tangible products - tasks requiring spatial reasoning, structural understanding, and precise execution. We address this knowledge gap via an interview study and a usability study with blind participants, investigating how they leverage AI tools and product manuals for DIY tasks with physical products. Findings show that manuals are essential resources, but product-manual instructions are often inadequate for blind users. AI tools presently do not adequately address this insufficiency; in fact, we observed that they often exacerbate this issue with incomplete, incoherent, or misleading guidance. Lastly, we suggest improvements to AI tools for generating tailored instructions for blind users' DIY tasks involving tangible products.

Think with Grounding: Curriculum Reinforced Reasoning with Video Grounding for Long Video Understanding

arXiv:2602.18702v1 Announce Type: cross Abstract: Long video understanding is challenging due to rich and complicated multimodal clues in long temporal range.Current methods adopt reasoning to improve the model's ability to analyze complex video clues in long videos via text-form reasoning.However,the existing literature suffers from the fact that the text-only reasoning under fixed video context may exacerbate hallucinations since detailed crucial clues are often ignored under limited video context length due to the temporal redundancy of long videos.To address this gap,we propose Video-TwG,a curriculum reinforced framework that employs a novel Think-with-Grounding paradigm,enabling video LLMs to actively decide when to perform on-demand grounding during interleaved text-video reasoning, selectively zooming into question-relevant clips only when necessary.Video-TwG can be trained end-to-end in a straightforward manner, without relying on complex auxiliary modules or heavily annotated reasoning tracesIn detail,we design a Two-stage Reinforced Curriculum Strategy, where the model first learns think-with-grounding behavior on a small short-video GQA dataset with grounding labels,and then scales to diverse general QA data with videos of diverse domains to encourage generalization. Further, to handle complex think-with-grounding reasoning for various kinds of data,we propose TwG-GRPO algorithm which features the fine-grained grounding reward, self-confirmed pseudo reward and accuracy-gated mechanism.Finally,we propose to construct a new TwG-51K dataset that facilitates training. Experiments on Video-MME, LongVideoBench, and MLVU show that Video-TwG consistently outperforms strong LVU baselines.Further ablation validates the necessity of our Two-stage Reinforced Curriculum Strategy and shows our TwG-GRPO better leverages diverse unlabeled data to improve grounding quality and reduce redundant groundings without sacrificing QA performance.
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