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  • ✇AI News
  • CloudNC aims to accelerate AI supply chain machining Ryan Daws
    CloudNC has secured $20 million in new capital to scale its AI precision machining technology across global supply chain networks. The investment round was led by US venture investor Nimble Ventures, with participation from Calculus Venture Capital, Entrepreneur First, and LM Ventures, the venture capital fund of Lockheed Martin. Founded in 2015, CloudNC operates from headquarters in London and an active production facility in Chelmsford. The company previously drew backing from Atomico an
     

CloudNC aims to accelerate AI supply chain machining

9 September 2026 at 18:34

CloudNC has secured $20 million in new capital to scale its AI precision machining technology across global supply chain networks.

The investment round was led by US venture investor Nimble Ventures, with participation from Calculus Venture Capital, Entrepreneur First, and LM Ventures, the venture capital fund of Lockheed Martin.

Founded in 2015, CloudNC operates from headquarters in London and an active production facility in Chelmsford. The company previously drew backing from Atomico and Episode 1 Ventures, alongside strategic partnerships with Autodesk and Lockheed Martin.

Precision component suppliers face pressures to balance tight engineering tolerances with compressed delivery schedules. CloudNC designs its lead software product, CAM Assist, to automate computer numerical control (CNC) programming—generating machining strategies and toolpaths from computer-aided manufacturing models to accelerate production runs.

Automating CNC programming for supplier networks

The software shortens the transition phase between technical part design and factory production, allowing machinists to increase physical component output.

CloudNC reports that CAM Assist is now active across more than 1,000 machine shops globally, including several hundred facilities in the US. Confirmed commercial users include Lockheed Martin and Major Tool and Machine.

Theo Saville, CEO and co-founder of CloudNC, said: “Machine shops everywhere are under pressure to quote and program faster, and deliver more with the people and machines they already have.

John Burbank, founder of Nimble Ventures, added that automated CNC workflows will support “massive increases in onshoring of manufacturing and global production” for precision industrial supply bases.

CloudNC says it will direct the capital injection into go-to-market operations, technical support infrastructure, and partner activity across international regions.

AI quoting targets procurement turnaround times

CloudNC is expanding its software line with Quote Agent, an AI-assisted estimating tool scheduled for release later in 2026.

Preparing job estimates represents a major operational drag for manufacturing suppliers. Evaluating incoming technical drawings, calculating cycle times, and establishing part pricing remains heavily manual, exposing supply shops to administrative delays or miscalculated margins once components enter physical production.

Quote Agent applies AI to early-stage costing, enabling suppliers to return customer bids rapidly while standardising cost estimations.

“Quote Agent is a natural next step for CloudNC as we seek to accelerate global machining with AI,” says Saville. “CAM Assist already helps machinists get parts onto machines faster; Quote Agent will help shops assess new work, prepare quotes more efficiently and respond to customers with greater confidence.”

“We believe our AI can make quoting faster, more consistent and more scalable, helping manufacturers win more of the right work while keeping expert judgement firmly in control,” Saville added.

Knox Systems partnership advances FedRAMP authorisation

CloudNC is collaborating with Knox Systems to achieve FedRAMP certification for CAM Assist.

The compliance roadmap aims to clear CAM Assist for deployment by US government departments, defence contractors, and aerospace manufacturers operating under federal data governance rules. 

Authorisation, if granted, will permit public-sector and defence suppliers to deploy automated toolpath generation across regulated production workloads.

See also: Samsung taps Mistral AI models for semiconductor manufacturing

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  • ✇AI News
  • Samsung taps Mistral AI models for semiconductor manufacturing Ryan Daws
    Samsung has partnered with Mistral AI to deploy on-premises models across its semiconductor manufacturing and engineering operations. The agreement was announced during the bilateral state summit held in Paris between South Korea and France. Samsung will integrate Mistral’s software suite – including its flagship Mistral Large model – into internal semiconductor facilities to build customised models for intelligence-driven factory infrastructure. On-premises AI models for semiconductor fab
     

Samsung taps Mistral AI models for semiconductor manufacturing

9 September 2026 at 16:52

Samsung has partnered with Mistral AI to deploy on-premises models across its semiconductor manufacturing and engineering operations.

The agreement was announced during the bilateral state summit held in Paris between South Korea and France. Samsung will integrate Mistral’s software suite – including its flagship Mistral Large model – into internal semiconductor facilities to build customised models for intelligence-driven factory infrastructure.

On-premises AI models for semiconductor fab infrastructure

The deployment relies on private enterprise installations to process sensitive engineering and operational records within Samsung’s computing perimeter. This architecture keeps proprietary technical data contained within company infrastructure, avoiding external cloud exposure while maintaining control over operational assets.

“Increasing complexities involved in AI chip design and manufacturing requires continuous innovation in semiconductor technologies,” says Young Hyun Jun, Vice Chairman and CEO of the Device Solutions (DS) Division at Samsung Electronics.

Mistral will provide Samsung with a specialised stack of software tools to assist in how processors are designed and produced.

“AI is reshaping how we build complex technologies, from silicon to software,” says Arthur Mensch, co-founder and CEO of Mistral.

“We are proud to support Samsung Electronics with our expertise in electronics and semiconductors, helping to improve how chips are designed and manufactured, and to accelerate technical progress across the global semiconductor and AI value chain.”

Defect detection and yield stabilisation

Samsung plans to deploy the targeted models directly to automated defect detection and fab machinery tuning. As semiconductor production processes advance, rapid data analysis inside the fab becomes necessary to maintain factory throughput.

The company expects targeted AI models to accelerate development cycles, improve manufacturing precision, and stabilise production yields across advanced memory and logic chips. The operational scope covers Samsung’s memory division, logic design units, and contract foundry business.

Samsung also led Mistral AI’s Series D funding round, securing a strategic equity stake to support long-term technical cooperation.

The lead investment expands cross-industry collaboration between silicon manufacturers and AI developers across advanced memory, logic, and foundry operations.

See also: Arm launches Total Design for Physical AI and robotics framework

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  • ✇AI News
  • Coca-Cola uses AI to improve retailer ordering in Malaysia Muhammad Zulhusni
    Coca-Cola is using AI to recommend which products Malaysian retailers should order and in what quantities through its Coke Buddy platform. The Perfect Basket feature uses Coca-Cola’s Central Recommendation Engine to analyse previous orders, ordering frequency, seasonality, weather, and purchasing patterns among similar businesses. Coca-Cola said Coke Buddy currently supports about 39,000 retail outlets across Malaysia. The company describes Coke Buddy as a self-ordering platform that allow
     

Coca-Cola uses AI to improve retailer ordering in Malaysia

8 September 2026 at 18:00

Coca-Cola is using AI to recommend which products Malaysian retailers should order and in what quantities through its Coke Buddy platform.

The Perfect Basket feature uses Coca-Cola’s Central Recommendation Engine to analyse previous orders, ordering frequency, seasonality, weather, and purchasing patterns among similar businesses.

Coca-Cola said Coke Buddy currently supports about 39,000 retail outlets across Malaysia. The company describes Coke Buddy as a self-ordering platform that allows retailers to buy products through its app, website, or WhatsApp, with personalised order suggestions and order tracking also available.

Perfect Basket builds on those existing ordering functions by recommending both products and quantities before a retailer completes an order. Retailers can review the recommendations and retain control over what they purchase.

How Perfect Basket guides retailer orders

Coke Buddy already uses previous purchase history to suggest products a retailer is likely to order again. Perfect Basket adds other signals, including seasonality, weather, ordering frequency, and purchasing trends among comparable businesses.

Perfect Basket recommends products and quantities before retailers submit their orders through Coke Buddy. Fulfilment is handled separately by Coca-Cola Refreshments Malaysia or its suppliers under existing sales and distribution arrangements.

Coca-Cola said its sales teams remain involved with retailers alongside the digital ordering system, while retailers retain control over the final purchasing decision.

Coca-Cola recently disclosed usage figures for Perfect Basket following its Perfect Basket, Perfect Ride campaign, which ran from January to April 2026. The campaign encouraged retailers to use the recommendation feature when placing orders and received more than 4,500 entries from over 4,000 retailers in Malaysia.

During the campaign, 83% of participating outlets adopted Perfect Basket recommendations, according to Coca-Cola. The figure applies only to retailers taking part in the campaign, not the full network of about 39,000 outlets supported by Coke Buddy.

Coca-Cola also said participating outlets that followed the recommendations recorded higher sales revenue growth than comparable retail outlets. The company did not disclose the size of the difference or provide detailed performance data showing how individual recommendations affected sales or inventory levels.

The available Malaysian campaign data does not provide figures for forecast accuracy, stock availability, inventory levels, or logistics costs.

Suggested orders extend beyond Malaysia

Coca-Cola has deployed similar suggested-order capabilities elsewhere in its bottling network. In its first-quarter 2024 results, the company said it and its bottling partners had connected nearly eight million customers to B2B platforms globally, while AI-enabled suggested-order capabilities had reached more than three million outlets in Latin America.

Coca-Cola has said these systems combine customer data, external information, and AI to generate predictive order recommendations. Then-chief executive James Quincey said in 2024 that digital ordering also allows retailers to adjust deliveries without waiting for a salesperson to visit.

Coca-Cola has also linked suggested orders to changes in its sales process. Quincey said AI-generated orders allow pre-sales staff to spend less time taking routine orders and more time on account development, while retailers continue to make the final purchasing decision.

Coca-Cola has reported results from earlier pilots using similar recommendation systems. In its second-quarter 2024 earnings call, the company said retailers receiving AI-generated product recommendations based on previous orders and market data were more than 30% more likely to purchase the recommended SKUs in initial pilots. These results did not relate specifically to Perfect Basket in Malaysia.

In a separate demand-prediction project, Coca-Cola combined historical sales data with weather and geolocation information to generate replenishment recommendations. CIO Neeraj Tolmare told Fortune in 2025 that a three-country pilot recorded sales 7% to 8% higher than outlets that were not using the AI algorithm.

Perfect Basket remains available after the campaign. Coca-Cola said it plans to continue developing Coke Buddy and the recommendation feature using retailer feedback and data, while retailers will continue to have access to the company’s sales representatives alongside the digital ordering system.

(Photo by Mahbod Akhzami)

See also: MG Ship adds AI route optimisation as logistics returns accelerate

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  • ✇AI News
  • AI weather forecasting enters the energy market as Google targets grid operators with WeatherNext 3 Dashveenjit Kaur
    Google’s newest AI weather forecasting model predicts wind speed at 100 metres above the ground, roughly the height of a modern wind turbine. It also forecasts cloud cover and how much sunlight reaches the surface, and it updates every hour. Energy traders, grid operators and wind and solar developers already pay other companies for that data. The introduction of WeatherNext 3 now puts Google in their market. Google DeepMind and Google Research released the model on September 3. It produces a
     

AI weather forecasting enters the energy market as Google targets grid operators with WeatherNext 3

8 September 2026 at 17:00

Google’s newest AI weather forecasting model predicts wind speed at 100 metres above the ground, roughly the height of a modern wind turbine. It also forecasts cloud cover and how much sunlight reaches the surface, and it updates every hour. Energy traders, grid operators and wind and solar developers already pay other companies for that data. The introduction of WeatherNext 3 now puts Google in their market.

Google DeepMind and Google Research released the model on September 3. It produces a global forecast every hour at up to five-kilometre resolution for surface variables such as temperature and moisture. The previous version, WeatherNext 2, worked on a 25-kilometre grid and refreshed every six hours. Google says the new energy variables are meant to help grid operators and developers predict how much power their wind and solar assets will generate, then match that against demand.

The consumer side of the launch has had most of the attention. WeatherNext 3 now powers weather results in Google Search, the Gemini app, Google Maps and the Google Maps Platform Weather API. Behind it sits an enterprise layer that matters more commercially. The same forecast data can be queried in BigQuery and Earth Engine or downloaded in bulk from Google Cloud Storage, with no model setup required by the customer.

Why the energy sector is buying AI weather forecasting

Grid operators are running a system that has become harder to predict at both ends. On the generation side, renewables now account for most new capacity. S&P Global Market Intelligence’s US Grid Outlook 2026 projects solar and energy storage as the primary sources of new capacity this year, at 51.2GW and 25.7GW respectively out of more than 90GW of planned additions. 

Solar and wind generate according to the weather rather than demand, so each gigawatt added makes a short-term forecast more accurate.

On the consumption side, the new load is coming from AI. S&P Global identifies the spread of data centres across North America as a primary driver of the recent surge in electricity demand, forcing utilities to revise their load forecasts upward. Deloitte’s 2026 Power and Utilities Industry Outlook projects peak demand growing by roughly 26% by 2035, with data centre demand alone potentially reaching 176GW, five times its 2024 level.

The cost of getting a forecast wrong is straightforward. If an operator underestimates how much wind power will arrive, it has to buy replacement electricity at short notice, usually from gas plants kept on expensive standby. If it overestimates, wind and solar farms end up being paid to switch off because the grid cannot absorb what they are producing. Both outcomes are expensive, and both are forecasting failures.

The market Google is entering

Selling weather forecasts to the energy sector is an established business. Vaisala, Solcast, DNV’s WindGEMINI and IBM’s HyperWatch all compete in it. So does Jua, a Swiss firm that claims its EPT-2 model beats Microsoft Aurora and DeepMind’s earlier GraphCast on accuracy while updating 24 times a day, against what it describes as a typical four updates a day among competitors.

Google’s advantage is reach. The same forecast appears as a table in BigQuery, a layer in Earth Engine, an API in Google Maps Platform and the default answer in Google Search. No specialist vendor has that spread, and the hourly refresh closes the update-frequency gap those vendors have used to differentiate themselves.

The incumbents have one technical argument left. Jua’s published position is that physics-based models such as ECMWF’s HRES still outperform purely data-driven AI models during record-breaking extreme weather, because physics models encode rules about how energy and mass move through the atmosphere, while AI models learn patterns from past data. 

Jua sells a physics-constrained product, so the claim serves its own interests. It also describes the conditions grid operators worry about most, when a storm falls outside anything the model has seen in training.

What is new, and what is being oversold

WeatherNext 3 system architecture showing satellite mosaic and analysis inputs producing gridded forecasts, station data and cyclone tracks. Photo from Google’s blog

The architectural claim behind WeatherNext 3 is that it learns from real observations instead of from simulations. Most AI weather models, WeatherNext 2 included, are trained on output from numerical weather prediction models, which are supercomputer-driven physics simulations that carry a six-hour data lag. That lag can introduce bias in fast-changing variables such as rain and surface temperature. WeatherNext 3 ingests live geostationary satellite imagery and trains directly on readings from individual weather stations.

The shift is real, though narrower than much of the coverage has suggested. Google’s own system diagram shows the model taking in one-hour satellite mosaics alongside traditional historical analysis. DeepMind senior research scientist Ilan Price told Bloomberg the gain comes from not waiting for the next analysis and using the most recent information available instead. 

Reporting puts the remaining data lag at three to four hours, down from about seven. Dependence on numerical weather prediction has been reduced, not removed.

The accuracy figures need similar care. Google reports improvements of up to 60% against NASA’s IMERG satellite product, 30% against MRMS radar and 10% against rain gauge readings at early lead times, measured using a standard scoring method for probability forecasts. Those are three separate baselines, and the percentages do not add together. The widely repeated claim of 50% better precipitation forecasting applies specifically to forecasts a day or more ahead. Every figure carries an “up to” qualifier, which makes each one a best case rather than a typical result.

Google published no independent third-party validation alongside the launch. It points instead to live evaluations by Brightband, whose leaderboard it cites in claiming WeatherNext 3 is the most accurate global weather model to date. A utility considering a switch away from a paid specialist will care more about performance in its own service territory, on its own assets, than about a global leaderboard position.

Google’s own stake in the problem

Google is selling forecasting tools into a grid problem its own industry helped create. The data centre build-out driving the load growth utilities are struggling to serve is led by the hyperscalers, Google among them, and Google has signed multi-gigawatt renewable procurement agreements to supply its own facilities.

Accurate prediction of wind and solar output is directly useful to a company matching large volumes of clean energy against a load that is both growing and variable. That is commercial logic, and it goes some way to explaining why the energy variables shipped in this release.

Google has not published pricing for enterprise access to WeatherNext 3, or said whether the BigQuery and Earth Engine data carries standard Cloud query charges or a separate licence. Utilities weighing a move away from a paid specialist will want that figure before they weigh any accuracy claim.

2025, more than 65,000 employees in its Corporate and Investment Bank were actively using the platform, while more than 90% of its engineers were using AI coding assistants.

The bank also said AI-based transaction screening allowed it to review more than twice the previous transaction volume while reducing manual operator checks by half.

Bank of America is using a generative AI-enabled system called EricaAssist with more than 18,000 customer service employees. The tool summarises why a customer is calling, retrieves relevant information, and recommends possible next steps while keeping the employee responsible for the interaction.

Bank of America said in July 2026 that EricaAssist can deliver contextual guidance in under three seconds and has reduced average call times by nearly one minute. The bank plans to extend the system to additional servicing scenarios and business lines later in 2026.

(Photo by Google)

See also: MIT AI forecasts extreme weather without historical data

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  • ✇AI News
  • MG Ship adds AI route optimisation as logistics returns accelerate Ryan Daws
    MG Ship has introduced an AI route optimisation and carrier selection module as logistics deployments demonstrate rapid cost and time returns. The technical module targets global retailers and commercial shippers, pairing automated routing algorithms with carrier recommendation systems across international trade corridors. The deployment arrives as enterprise supply chain operators report measurable operational returns from machine learning tools, moving capital allocations away from speculat
     

MG Ship adds AI route optimisation as logistics returns accelerate

7 September 2026 at 21:01

MG Ship has introduced an AI route optimisation and carrier selection module as logistics deployments demonstrate rapid cost and time returns.

The technical module targets global retailers and commercial shippers, pairing automated routing algorithms with carrier recommendation systems across international trade corridors. The deployment arrives as enterprise supply chain operators report measurable operational returns from machine learning tools, moving capital allocations away from speculative trials toward production deployments.

Measurable returns from deploying AI for logistics

Suki Cheung, CEO of MG Ship, will present deployment metrics during a panel discussion at the upcoming WMX Asia conference. Cheung will join executives from Pos Malaysia, Omniva, and OnyX Space for the session, titled AI Beyond the Hype: Measurable Results in Logistics Today.

“Too many AI conversations in logistics remain focused on future possibilities,” said Cheung. “The reality is that AI is already delivering measurable business outcomes today. Leading organisations are reducing transportation costs, improving forecast accuracy, increasing warehouse productivity, and achieving payback within months rather than years.”

Industry operational data indicates that initial investment returns are concentrating across three primary workflows:

  • Dynamic route planning has reduced enterprise fuel consumption by 15–20 percent, improved transit speeds by 15–25 percent, and lowered overall transportation costs by 12–22 percent, with capital payback reached within three to six months.
  • Predictive demand forecasting has reduced projection errors by 20–40 percent, improved planning accuracy by up to 35 percent, and decreased excess inventory by 20–30 percent within six to 12 months.
  • Automated freight documentation processing has cut manual task duration by up to 85 percent, recovering initial expenditure inside three to six months.

Over five-year deployment cycles, enterprise adopters have recorded average operational expense reductions between 10–25 percent, accompanied by warehouse productivity gains of 25–35 percent.

Routing algorithms and carrier scoring

MG Ship built the new routing capability directly into its visibility and supply chain intelligence platform, which serves retailers, manufacturers, and freight operators across multiple international markets. The base system synthesises live cargo telemetry with trade intelligence, risk monitoring, and predictive analytics to support operational planning and trade financing.

The route optimisation engine processes live and historical lane transit logs, weather patterns, air and ocean port congestion indicators, customs risk alerts, and transit reliability data. Shippers receive automated recommendations identifying low-cost, low-risk transit paths.

Carrier evaluation features rank transport providers per lane and service tier. Rather than selecting capacity purely on spot freight pricing, the system scores carriers against historical on-time metrics, transit consistency, exception occurrences, claims rates, available volume, and total cost-to-serve.

Logistics teams can also execute scenario simulations prior to peak shipping quarters. The software models lead times, service levels, freight spend, and risk exposures under alternative carrier allocation rules.

Early enterprise implementations demonstrate lower lead-time variance, reduced expedited freight expenditure, and improved on-time-in-full delivery rates.

Cheung stated that the platform “does not simply tell businesses where their cargo is”, adding that “it recommends the best route, the right carrier, and the lowest-risk option based on real-time conditions, helping organisations make faster and more profitable decisions.”

See also: OneRail uses Nvidia AI for real-time last-mile delivery optimisation

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The post MG Ship adds AI route optimisation as logistics returns accelerate appeared first on AI News.

  • ✇AI News
  • M&T Bank expands enterprise AI after years of technology overhaul Muhammad Zulhusni
    M&T Bank has deployed AI copilots to more than 15,000 employees as the US regional bank applies AI to internal operations, customer service, software development, and risk management. The bank uses AI to analyse call-centre conversations, draft reports, generate code, identify customer needs, and flag portfolio risks, according to Fast Company. M&T is also examining agentic AI applications in cybersecurity and fraud detection. American Banker reported in September 2025 that 16,000
     

M&T Bank expands enterprise AI after years of technology overhaul

4 September 2026 at 18:00

M&T Bank has deployed AI copilots to more than 15,000 employees as the US regional bank applies AI to internal operations, customer service, software development, and risk management.

The bank uses AI to analyse call-centre conversations, draft reports, generate code, identify customer needs, and flag portfolio risks, according to Fast Company. M&T is also examining agentic AI applications in cybersecurity and fraud detection.

American Banker reported in September 2025 that 16,000 of M&T’s roughly 22,000 employees were already using Microsoft Copilot for tasks including drafting emails and reports and summarising call-centre conversations.

Before the wider rollout, M&T initially restricted employee access to public large language models. Chief data officer Andrew Foster told American Banker that the bank blocked the tools because employees could potentially enter sensitive company information into public-facing services.

M&T later evaluated enterprise providers and selected Microsoft Copilot, starting with a pilot involving about 800 employees before expanding access across the organisation.

Foster said using generative AI to summarise call-centre conversations saves about six minutes per call. Software developers at the bank also use GitLab tools to generate code, while employees remain responsible for reviewing AI-generated work.

M&T’s human-review requirement is also reflected in its 2026 Code of Business Conduct and Ethics. The policy requires employees to use approved AI tools and prohibits confidential, proprietary, customer, employee, or regulated information from being entered into unapproved systems. Employees remain responsible for the accuracy and appropriateness of AI-assisted work.

Building the technology and data foundation

M&T’s AI deployment follows a technology overhaul that began in 2018. The bank said more than half of its technology specialists were external workers at the time, compared with an 80% in-house technology workforce today.

M&T now has about 2,000 technologists working across more than 300 agile teams and has hired more than 1,000 technology specialists during the programme.

The bank has also replaced dozens of older platforms. M&T said technology outages have fallen by more than 80% since 2018, while the number of system upgrades completed annually has increased by 300%.

Technology spending exceeded $1.2 billion in 2025, nearly three times its 2017 level. Wisler told Forbes in August 2026 that annual technology releases increased from about 15,000 in 2018 to 65,000 in 2025.

Wisler joined M&T as chief information officer in 2018 before becoming senior executive vice-president for technology and operations in 2025. His current remit covers both technology and operational functions across the bank.

M&T’s data programme developed alongside the broader technology overhaul. Foster, who joined the bank in 2023, began building a data-lineage programme to track where information originates, how it is used, and how it moves between systems.

Foster told American Banker that the data-lineage work was not created in response to generative AI. He described it as a core capability for understanding M&T’s data estate.

The bank also established a Data Academy focused on data governance and data skills, with around 2,000 employees participating in the programme.

M&T has created an internal repository called Edison containing authoritative documents and information on bank policies. The bank also uses data-lineage software from Solidatus and Monte Carlo to trace information as it passes through databases, applications, and business-intelligence systems.

The lineage work gives M&T visibility into the source, meaning, quality, and governance of individual data elements, according to Foster. He said one application for that governed data is the bank’s use of Copilot.

M&T also uses retrieval-augmented generation with internal, governed data, according to American Banker.

Scaling AI into daily banking operations

Wisler told Forbes that M&T is pursuing generative AI through three routes: general employee use, AI capabilities embedded in existing applications, and proprietary systems built around the bank’s own data and processes.

M&T operates more than 1,800 applications, many supplied by third-party vendors. Wisler said one of the bank’s AI pathways is identifying useful AI capabilities already embedded within those applications.

M&T’s third pathway involves proprietary AI development around the bank’s own data and processes. Forbes reported that early applications include repetitive operational work, software development, fraud prevention, and cyber defence.

Fast Company’s September report also said M&T continues to assess both internally developed AI systems and external tools, including general enterprise software and technology designed specifically for banks.

Earlier workforce use cases centred on drafting, summarisation, call-centre work, and software development. Fast Company reported that newer applications include identifying customer needs and flagging portfolio risks.

Other large US banks have also expanded generative AI across employee workflows.

JPMorganChase launched its internal LLM Suite platform to more than 200,000 employees in 2024. By 2025, more than 65,000 employees in its Corporate and Investment Bank were actively using the platform, while more than 90% of its engineers were using AI coding assistants.

The bank also said AI-based transaction screening allowed it to review more than twice the previous transaction volume while reducing manual operator checks by half.

Bank of America is using a generative AI-enabled system called EricaAssist with more than 18,000 customer service employees. The tool summarises why a customer is calling, retrieves relevant information, and recommends possible next steps while keeping the employee responsible for the interaction.

Bank of America said in July 2026 that EricaAssist can deliver contextual guidance in under three seconds and has reduced average call times by nearly one minute. The bank plans to extend the system to additional servicing scenarios and business lines later in 2026.

(Photo by Alain Pierre-Lys)

See also: Bank of England reviews AI rules for agentic AI in finance

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  • ✇AI News
  • OneRail uses Nvidia AI for real-time last-mile delivery optimisation Muhammad Zulhusni
    OneRail has launched an AI-powered delivery platform that uses Nvidia technology to help retailers, wholesalers, and distributors decide how individual orders should be delivered. Called OmniSTAR, the system evaluates options including owned fleets, couriers, parcel carriers, and other delivery modes, then selects the lowest-cost option that meets the required service level, according to OneRail. The platform combines Nvidia’s cuOpt decision optimisation engine and cuDF data processing sof
     

OneRail uses Nvidia AI for real-time last-mile delivery optimisation

4 September 2026 at 00:07

OneRail has launched an AI-powered delivery platform that uses Nvidia technology to help retailers, wholesalers, and distributors decide how individual orders should be delivered.

Called OmniSTAR, the system evaluates options including owned fleets, couriers, parcel carriers, and other delivery modes, then selects the lowest-cost option that meets the required service level, according to OneRail.

The platform combines Nvidia’s cuOpt decision optimisation engine and cuDF data processing software with OneRail’s delivery pricing and performance data. Nvidia accelerated computing infrastructure is used to process the routing and delivery-mode calculations.

OneRail said the system can reduce computation times by as much as 10 times. A calculation that previously took 20 minutes can be completed in under two minutes, while a calculation taking a week can be reduced to about two days, according to the company.

OneRail said the shorter processing time allows the optimisation to run within live delivery operations, where multiple fulfilment options can be evaluated before an order is assigned.

“If you don’t have the ability to make lightning-fast decisions, you’re giving up margin,” Catania said in an interview with CNBC. “Last-mile fulfilment is expensive.”

From prediction to delivery decisions

OneRail’s broader AI systems use prediction and optimisation for different parts of the delivery process. The company said its machine-learning models estimate factors including service time, lateness risk, the probability of first-attempt delivery success, and expected price ranges.

OneRail said those predictions feed into optimisation systems that determine how an order should be executed. Separately, the company said OmniSTAR compares different fulfilment modes before selecting an option based on cost and service requirements.

Research on dynamic vehicle routing makes a similar distinction between predicting changing conditions and recalculating operational decisions as new information becomes available. A 2024 review in the European Journal of Operational Research identified travel-time prediction and real-time re-optimisation as separate areas of time-dependent routing research.

Nvidia cuOpt handles route optimisation

Nvidia describes cuOpt as an open-source, GPU-accelerated optimisation library for vehicle routing and other mathematical optimisation problems.

Nvidia’s documentation shows that cuOpt can account for vehicle costs, capacities, travel times, operating windows, starting locations, and other restrictions when calculating routes. Its cost models can also use distance, time, monetary cost, or a weighted combination of those measures.

OmniSTAR applies cuOpt to both routing and delivery-mode selection. OneRail said this allows the system to compare available fulfilment options for an order and identify the lowest-cost option that still meets its service requirements.

OneRail said many retailers still rely on static rules or manual planning when making these decisions, and that OmniSTAR is designed to evaluate more delivery combinations within shorter operational timeframes.

Nvidia said cuOpt does not exhaustively test every possible route. Instead, the solver generates candidate solutions and iteratively improves them using GPU-accelerated heuristics to produce high-quality results within a set computation time.

The platform also uses Nvidia cuDF, a GPU-accelerated library for tabular data processing, including filtering, joining, and aggregating datasets.

OneRail combines those capabilities with its own delivery data and operational models. Its dataset is based on millions of deliveries across a network that the company said includes more than 12 million drivers and over 1,000 logistics partners.

The data covers pricing and delivery performance across different transportation modes. OneRail said OmniSTAR can use the information to identify delivery rules that increase costs and assess how delivery choices affect item-level profitability.

The architecture disclosed for OmniSTAR centres on GPU-accelerated data processing and mathematical optimisation. Nvidia describes cuOpt as the optimisation component used for problems including vehicle routing.

Because cuOpt is stateless, changes in operating conditions require the optimisation problem to be modelled and submitted again. Nvidia cites vehicle breakdowns, driver absences, road blockages, traffic, and new high-priority orders as examples of changes that can prompt this type of dynamic reoptimisation.

OneRail said OmniSTAR can rerun delivery scenarios as variables including fuel costs, weather, and shipping conditions change. The company has separately said its use of cuOpt allows it to evaluate more routing scenarios and recalculate routes faster than its previous approach.

OmniSTAR moves into live operations

OmniSTAR is already deployed with selected enterprise customers.

At US Foods, OneRail said the system identified delivery configurations that were reducing margins, including low-margin products being transported long distances using higher-cost equipment. US Foods subsequently used the findings to adjust pricing and restructure some delivery patterns, according to OneRail.

OneRail also told CNBC that an unnamed large tire distributor using the platform achieved $40 million in run-rate savings over three years. The customer was not identified, and the savings figure was provided by OneRail. The company also told CNBC that it expects OmniSTAR to exceed $6 billion in gross merchandise volume during the fourth quarter of 2026.

CNBC reported that OneRail and Nvidia had worked on the project for three years before its launch. OneRail said the collaboration included direct engagement with Nvidia’s cuOpt engineering team on last-mile delivery and large-scale logistics optimisation, alongside its participation in the Nvidia Inception programme.

In March this year, FedEx launched FedEx SameDay Local in collaboration with OneRail, connecting customers to a national network of more than 1,000 delivery providers.

(Photo by Brecht Corbeel)

See also: A quarter of Nvidia’s business next year comes from labs it is financing

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  • Motional and MIT AI explains self-driving car decisions Ryan Daws
    Motional and MIT researchers have built a system that lets self-driving cars explain their decisions in real-time, tackling the black-box problem in autonomous vehicle AI. The work, published in Nature, comes from a team at Motional that includes CEO Laura Major, working alongside researchers from MIT’s Computer Science and Artificial Intelligence Laboratory. Their proposed method, called the Concept-Wrapper Network or CW-Net, aims to translate the internal calculations of a self-driving syst
     

Motional and MIT AI explains self-driving car decisions

2 September 2026 at 23:25

Motional and MIT researchers have built a system that lets self-driving cars explain their decisions in real-time, tackling the black-box problem in autonomous vehicle AI.

The work, published in Nature, comes from a team at Motional that includes CEO Laura Major, working alongside researchers from MIT’s Computer Science and Artificial Intelligence Laboratory. Their proposed method, called the Concept-Wrapper Network or CW-Net, aims to translate the internal calculations of a self-driving system’s neural network into concepts a human can actually read.

If a current self-driving car brakes hard on a clear road with no obvious hazard in sight, neither the driver nor a passenger has any way of knowing why. Modern self-driving systems increasingly rely on neural networks trained on large volumes of driving data. Those networks can perform well, but they don’t expose their reasoning, which is why engineers describe them as black boxes.

Translating neural network logic into human concepts

CW-Net works by converting a self-driving system’s internal logic into concepts such as “Approaching Stopped Vehicle” or “Close to Cyclist.” These could, according to Motional, appear on a dashboard showing which concepts are influencing the vehicle’s driving decisions as they happen.

The system is designed so the explanations aren’t generated after the fact as a guess at what the network might have been doing. Instead, the vehicle’s final decision-making system takes action based directly on these human-interpretable concepts, so a braking event traces back to a specific concept that triggered it. Motional describes this as causally faithful, distinguishing it from approaches that generate natural-language explanations, which can read as plausible without necessarily being accurate.

Laura Major frames the case for this kind of interpretability against the alternative of relying purely on end-to-end deep learning to handle driving decisions.

“The general end-to-end only approach can get to a really good 80-90 percent – maybe even 95 percent – solution, but that’s not good enough to remove a driver or to earn the trust of cities, communities, and customers,” she said.

Testing explainable AI for self-driving cars around Las Vegas

Explainable AI research has largely stayed confined to computer simulations in lab settings, according to Motional. The Motional and MIT team instead deployed CW-Net on an autonomous vehicle with an experienced safety operator in the driver’s seat, collecting data on a private test track and on public roads around Las Vegas.

The team used an earlier experimental version of its deep-learning-based planning system, described as showing competitive performance but with notable shortcomings that CW-Net could help surface. Two incidents from the testing illustrate what the system caught.

In one, the autonomous vehicle repeatedly stopped near a traffic cone, and the vehicle operator assumed the cone itself was triggering the behaviour. Researchers removed the cone and the car stopped anyway. CW-Net’s display showed the actual cause: the experimental planning system was hallucinating a stopped vehicle ahead, a pattern traced back to its training data. That explanation let the researchers understand, predict, and resolve the issue.

A second test involved a cyclist. The autonomous vehicle detected and stopped for the cyclist as expected, but CW-Net revealed that the experimental planning system wasn’t actually basing its decision on the cyclist’s presence. The safety driver responded by exercising more caution around cyclists after noticing this. Follow-up analysis confirmed that caution was warranted, because the vehicle’s braking in that case came from a safety backup system rather than the experimental deep-learning-based planner.

Performance held steady against explainability

Adding layers of explainability to an AI system carries a known cost in speed and performance, and Motional acknowledges that risk. However, when researchers benchmarked CW-Net against leading autonomous driving algorithms, the difference in driving capability came in at less than one percent.

The Las Vegas incidents show why that trade-off matters operationally rather than just academically. A safety driver who can see that a stop is caused by a hallucinated vehicle, or that a backup system rather than the primary planner is responsible for a manoeuvre, can respond and report with more precision than one working from behaviour alone.

That visibility feeds directly into how quickly an engineering team can diagnose a system, and how confidently a safety operator can distinguish between an intended behaviour and a fault.

Motional connects the CW-Net work to broader pressure on autonomous vehicle operators as the technology extends into new markets and jurisdictions. Regulators are naturally asking for more transparency about how AI systems reach their decisions, and it expects tools like CW-Net could move from research projects toward a baseline requirement.

Beyond passenger vehicles, autonomous drones and even robotic surgery are cited as other safety-critical domains where operators and developers will need ways to understand a system’s capabilities, limitations, and unexpected behaviours.

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See also: MIT AI forecasts extreme weather without historical data

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