CloudNC has secured $20 million in new capital to scale its AI precision machining technology across global supply chain networks.

The investment round was led by US venture investor Nimble Ventures, with participation from Calculus Venture Capital, Entrepreneur First, and LM Ventures, the venture capital fund of Lockheed Martin.

Founded in 2015, CloudNC operates from headquarters in London and an active production facility in Chelmsford. The company previously drew backing from Atomico and Episode 1 Ventures, alongside strategic partnerships with Autodesk and Lockheed Martin.

Precision component suppliers face pressures to balance tight engineering tolerances with compressed delivery schedules. CloudNC designs its lead software product, CAM Assist, to automate computer numerical control (CNC) programming—generating machining strategies and toolpaths from computer-aided manufacturing models to accelerate production runs.

Automating CNC programming for supplier networks

The software shortens the transition phase between technical part design and factory production, allowing machinists to increase physical component output.

CloudNC reports that CAM Assist is now active across more than 1,000 machine shops globally, including several hundred facilities in the US. Confirmed commercial users include Lockheed Martin and Major Tool and Machine.

Theo Saville, CEO and co-founder of CloudNC, said: “Machine shops everywhere are under pressure to quote and program faster, and deliver more with the people and machines they already have.

John Burbank, founder of Nimble Ventures, added that automated CNC workflows will support “massive increases in onshoring of manufacturing and global production” for precision industrial supply bases.

CloudNC says it will direct the capital injection into go-to-market operations, technical support infrastructure, and partner activity across international regions.

AI quoting targets procurement turnaround times

CloudNC is expanding its software line with Quote Agent, an AI-assisted estimating tool scheduled for release later in 2026.

Preparing job estimates represents a major operational drag for manufacturing suppliers. Evaluating incoming technical drawings, calculating cycle times, and establishing part pricing remains heavily manual, exposing supply shops to administrative delays or miscalculated margins once components enter physical production.

Quote Agent applies AI to early-stage costing, enabling suppliers to return customer bids rapidly while standardising cost estimations.

“Quote Agent is a natural next step for CloudNC as we seek to accelerate global machining with AI,” says Saville. “CAM Assist already helps machinists get parts onto machines faster; Quote Agent will help shops assess new work, prepare quotes more efficiently and respond to customers with greater confidence.”

“We believe our AI can make quoting faster, more consistent and more scalable, helping manufacturers win more of the right work while keeping expert judgement firmly in control,” Saville added.

Knox Systems partnership advances FedRAMP authorisation

CloudNC is collaborating with Knox Systems to achieve FedRAMP certification for CAM Assist.

The compliance roadmap aims to clear CAM Assist for deployment by US government departments, defence contractors, and aerospace manufacturers operating under federal data governance rules. 

Authorisation, if granted, will permit public-sector and defence suppliers to deploy automated toolpath generation across regulated production workloads.

See also: Samsung taps Mistral AI models for semiconductor manufacturing

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events including the Cyber Security & Cloud Expo. Click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

The post CloudNC aims to accelerate AI supply chain machining appeared first on AI News.

Arm has launched Arm Total Design for Physical AI alongside a new robotics framework to establish common standards across automated systems.

Physical industries – spanning mining, agriculture, manufacturing, and global transport – account for trillions of dollars in economic activity and an estimated $200 billion annual compute opportunity by the 2030s.

To address engineering fragmentation across these sectors, Arm is convening more than 80 partner organisations spanning software, hardware, and AI. Initial ecosystem participants include AWS, ECARX, Hugging Face, Liquid AI, NXP, PlusAI, PSYONIC, QNX, Qwen, Siemens, and Unitree Robotics.

The initiative targets physical systems that combine AI models, runtime software, compute silicon, sensors, and actuators to sense, reason, and act in operational environments. Hardware manufacturers and software developers require standardised baselines to reduce integration risk, optimise compute workloads, and move from proof-of-concept testing to deployment at scale.

Arm standardises capability tiers for robotics systems

Robotics currently lacks a common method to describe, compare, and communicate system capabilities, according to an architectural manifesto (PDF) published by Arm chief architect Richard Grisenthwaite. This fragmentation makes robotic systems harder to design, integrate, and scale across industrial deployments.

In response, Arm has introduced the Robotics Capability Framework as a collaborative starting point for a shared technical vocabulary, patterned after the SAE Levels used for driving automation.

Arm’s new framework categorises robotic systems across progressing tiers of operational sophistication, mapping machines from reactive setups to context-aware, cognitive, and self-improving systems.

Each capability tier links real-world use cases to machine behaviours, outputs, and hardware constraints. These criteria establish parameters for system latency, compute placement, memory allocation, power constraints, determinism, and safety standards.

Arm developed the initial baseline using feedback from across the robotics sector. Participating organisations contributing to the framework include Anaxi Labs, ANYbotics, FMC³ Robotics, Fourier, GALBOT, Gravis Robotics, Lenovo, McKinsey, and Robotec.ai.

Virtual platforms accelerate pre-silicon automotive physical AI development

Arm Total Design for Physical AI extends a collaborative development structure previously used for cloud AI infrastructure. The programme brings together AI models, virtual platforms, digital twins, sensors, compute silicon, and software stacks to enable earlier development and testing cycles.

Autonomous transport and robotics face common technical requirements across sensory perception, AI processing, real-time control, safety, and power-efficient compute. Arm demonstrated this collaborative methodology in the automotive sector alongside AWS, Google, HERE, RemotiveLabs, and Siemens.

The participating automotive companies developed an integrated digital cockpit reference solution. This environment enabled software engineering teams to develop, test, and validate complex automotive code on the Arm Zena CSS platform prior to physical silicon availability.

Arm is now soliciting technical contributions from the wider engineering community to expand the Robotics Capability Framework as physical AI implementations progress.

Learn more about physical AI during the Physical AI Expo held in Amsterdam, London, and North America.

See also: NVIDIA Jetson Orin Nano 2 brings physical AI to drones and robots

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events including the Cyber Security & Cloud Expo. Click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

The post Arm launches Total Design for Physical AI and robotics framework appeared first on AI News.

Coca-Cola is using AI to recommend which products Malaysian retailers should order and in what quantities through its Coke Buddy platform.

The Perfect Basket feature uses Coca-Cola’s Central Recommendation Engine to analyse previous orders, ordering frequency, seasonality, weather, and purchasing patterns among similar businesses.

Coca-Cola said Coke Buddy currently supports about 39,000 retail outlets across Malaysia. The company describes Coke Buddy as a self-ordering platform that allows retailers to buy products through its app, website, or WhatsApp, with personalised order suggestions and order tracking also available.

Perfect Basket builds on those existing ordering functions by recommending both products and quantities before a retailer completes an order. Retailers can review the recommendations and retain control over what they purchase.

How Perfect Basket guides retailer orders

Coke Buddy already uses previous purchase history to suggest products a retailer is likely to order again. Perfect Basket adds other signals, including seasonality, weather, ordering frequency, and purchasing trends among comparable businesses.

Perfect Basket recommends products and quantities before retailers submit their orders through Coke Buddy. Fulfilment is handled separately by Coca-Cola Refreshments Malaysia or its suppliers under existing sales and distribution arrangements.

Coca-Cola said its sales teams remain involved with retailers alongside the digital ordering system, while retailers retain control over the final purchasing decision.

Coca-Cola recently disclosed usage figures for Perfect Basket following its Perfect Basket, Perfect Ride campaign, which ran from January to April 2026. The campaign encouraged retailers to use the recommendation feature when placing orders and received more than 4,500 entries from over 4,000 retailers in Malaysia.

During the campaign, 83% of participating outlets adopted Perfect Basket recommendations, according to Coca-Cola. The figure applies only to retailers taking part in the campaign, not the full network of about 39,000 outlets supported by Coke Buddy.

Coca-Cola also said participating outlets that followed the recommendations recorded higher sales revenue growth than comparable retail outlets. The company did not disclose the size of the difference or provide detailed performance data showing how individual recommendations affected sales or inventory levels.

The available Malaysian campaign data does not provide figures for forecast accuracy, stock availability, inventory levels, or logistics costs.

Suggested orders extend beyond Malaysia

Coca-Cola has deployed similar suggested-order capabilities elsewhere in its bottling network. In its first-quarter 2024 results, the company said it and its bottling partners had connected nearly eight million customers to B2B platforms globally, while AI-enabled suggested-order capabilities had reached more than three million outlets in Latin America.

Coca-Cola has said these systems combine customer data, external information, and AI to generate predictive order recommendations. Then-chief executive James Quincey said in 2024 that digital ordering also allows retailers to adjust deliveries without waiting for a salesperson to visit.

Coca-Cola has also linked suggested orders to changes in its sales process. Quincey said AI-generated orders allow pre-sales staff to spend less time taking routine orders and more time on account development, while retailers continue to make the final purchasing decision.

Coca-Cola has reported results from earlier pilots using similar recommendation systems. In its second-quarter 2024 earnings call, the company said retailers receiving AI-generated product recommendations based on previous orders and market data were more than 30% more likely to purchase the recommended SKUs in initial pilots. These results did not relate specifically to Perfect Basket in Malaysia.

In a separate demand-prediction project, Coca-Cola combined historical sales data with weather and geolocation information to generate replenishment recommendations. CIO Neeraj Tolmare told Fortune in 2025 that a three-country pilot recorded sales 7% to 8% higher than outlets that were not using the AI algorithm.

Perfect Basket remains available after the campaign. Coca-Cola said it plans to continue developing Coke Buddy and the recommendation feature using retailer feedback and data, while retailers will continue to have access to the company’s sales representatives alongside the digital ordering system.

(Photo by Mahbod Akhzami)

See also: MG Ship adds AI route optimisation as logistics returns accelerate

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events including the Cyber Security & Cloud Expo. Click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

The post Coca-Cola uses AI to improve retailer ordering in Malaysia appeared first on AI News.

MG Ship has introduced an AI route optimisation and carrier selection module as logistics deployments demonstrate rapid cost and time returns.

The technical module targets global retailers and commercial shippers, pairing automated routing algorithms with carrier recommendation systems across international trade corridors. The deployment arrives as enterprise supply chain operators report measurable operational returns from machine learning tools, moving capital allocations away from speculative trials toward production deployments.

Measurable returns from deploying AI for logistics

Suki Cheung, CEO of MG Ship, will present deployment metrics during a panel discussion at the upcoming WMX Asia conference. Cheung will join executives from Pos Malaysia, Omniva, and OnyX Space for the session, titled AI Beyond the Hype: Measurable Results in Logistics Today.

“Too many AI conversations in logistics remain focused on future possibilities,” said Cheung. “The reality is that AI is already delivering measurable business outcomes today. Leading organisations are reducing transportation costs, improving forecast accuracy, increasing warehouse productivity, and achieving payback within months rather than years.”

Industry operational data indicates that initial investment returns are concentrating across three primary workflows:

• Dynamic route planning has reduced enterprise fuel consumption by 15–20 percent, improved transit speeds by 15–25 percent, and lowered overall transportation costs by 12–22 percent, with capital payback reached within three to six months.
• Predictive demand forecasting has reduced projection errors by 20–40 percent, improved planning accuracy by up to 35 percent, and decreased excess inventory by 20–30 percent within six to 12 months.
• Automated freight documentation processing has cut manual task duration by up to 85 percent, recovering initial expenditure inside three to six months.

Over five-year deployment cycles, enterprise adopters have recorded average operational expense reductions between 10–25 percent, accompanied by warehouse productivity gains of 25–35 percent.

Routing algorithms and carrier scoring

MG Ship built the new routing capability directly into its visibility and supply chain intelligence platform, which serves retailers, manufacturers, and freight operators across multiple international markets. The base system synthesises live cargo telemetry with trade intelligence, risk monitoring, and predictive analytics to support operational planning and trade financing.

The route optimisation engine processes live and historical lane transit logs, weather patterns, air and ocean port congestion indicators, customs risk alerts, and transit reliability data. Shippers receive automated recommendations identifying low-cost, low-risk transit paths.

Carrier evaluation features rank transport providers per lane and service tier. Rather than selecting capacity purely on spot freight pricing, the system scores carriers against historical on-time metrics, transit consistency, exception occurrences, claims rates, available volume, and total cost-to-serve.

Logistics teams can also execute scenario simulations prior to peak shipping quarters. The software models lead times, service levels, freight spend, and risk exposures under alternative carrier allocation rules.

Early enterprise implementations demonstrate lower lead-time variance, reduced expedited freight expenditure, and improved on-time-in-full delivery rates.

Cheung stated that the platform “does not simply tell businesses where their cargo is”, adding that “it recommends the best route, the right carrier, and the lowest-risk option based on real-time conditions, helping organisations make faster and more profitable decisions.”

See also: OneRail uses Nvidia AI for real-time last-mile delivery optimisation

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events including the Cyber Security & Cloud Expo. Click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

The post MG Ship adds AI route optimisation as logistics returns accelerate appeared first on AI News.

M&T Bank has deployed AI copilots to more than 15,000 employees as the US regional bank applies AI to internal operations, customer service, software development, and risk management.

The bank uses AI to analyse call-centre conversations, draft reports, generate code, identify customer needs, and flag portfolio risks, according to Fast Company. M&T is also examining agentic AI applications in cybersecurity and fraud detection.

American Banker reported in September 2025 that 16,000 of M&T’s roughly 22,000 employees were already using Microsoft Copilot for tasks including drafting emails and reports and summarising call-centre conversations.

Before the wider rollout, M&T initially restricted employee access to public large language models. Chief data officer Andrew Foster told American Banker that the bank blocked the tools because employees could potentially enter sensitive company information into public-facing services.

M&T later evaluated enterprise providers and selected Microsoft Copilot, starting with a pilot involving about 800 employees before expanding access across the organisation.

Foster said using generative AI to summarise call-centre conversations saves about six minutes per call. Software developers at the bank also use GitLab tools to generate code, while employees remain responsible for reviewing AI-generated work.

M&T’s human-review requirement is also reflected in its 2026 Code of Business Conduct and Ethics. The policy requires employees to use approved AI tools and prohibits confidential, proprietary, customer, employee, or regulated information from being entered into unapproved systems. Employees remain responsible for the accuracy and appropriateness of AI-assisted work.

Building the technology and data foundation

M&T’s AI deployment follows a technology overhaul that began in 2018. The bank said more than half of its technology specialists were external workers at the time, compared with an 80% in-house technology workforce today.

M&T now has about 2,000 technologists working across more than 300 agile teams and has hired more than 1,000 technology specialists during the programme.

The bank has also replaced dozens of older platforms. M&T said technology outages have fallen by more than 80% since 2018, while the number of system upgrades completed annually has increased by 300%.

Technology spending exceeded $1.2 billion in 2025, nearly three times its 2017 level. Wisler told Forbes in August 2026 that annual technology releases increased from about 15,000 in 2018 to 65,000 in 2025.

Wisler joined M&T as chief information officer in 2018 before becoming senior executive vice-president for technology and operations in 2025. His current remit covers both technology and operational functions across the bank.

M&T’s data programme developed alongside the broader technology overhaul. Foster, who joined the bank in 2023, began building a data-lineage programme to track where information originates, how it is used, and how it moves between systems.

Foster told American Banker that the data-lineage work was not created in response to generative AI. He described it as a core capability for understanding M&T’s data estate.

The bank also established a Data Academy focused on data governance and data skills, with around 2,000 employees participating in the programme.

M&T has created an internal repository called Edison containing authoritative documents and information on bank policies. The bank also uses data-lineage software from Solidatus and Monte Carlo to trace information as it passes through databases, applications, and business-intelligence systems.

The lineage work gives M&T visibility into the source, meaning, quality, and governance of individual data elements, according to Foster. He said one application for that governed data is the bank’s use of Copilot.

M&T also uses retrieval-augmented generation with internal, governed data, according to American Banker.

Scaling AI into daily banking operations

Wisler told Forbes that M&T is pursuing generative AI through three routes: general employee use, AI capabilities embedded in existing applications, and proprietary systems built around the bank’s own data and processes.

M&T operates more than 1,800 applications, many supplied by third-party vendors. Wisler said one of the bank’s AI pathways is identifying useful AI capabilities already embedded within those applications.

M&T’s third pathway involves proprietary AI development around the bank’s own data and processes. Forbes reported that early applications include repetitive operational work, software development, fraud prevention, and cyber defence.

Fast Company’s September report also said M&T continues to assess both internally developed AI systems and external tools, including general enterprise software and technology designed specifically for banks.

Earlier workforce use cases centred on drafting, summarisation, call-centre work, and software development. Fast Company reported that newer applications include identifying customer needs and flagging portfolio risks.

Other large US banks have also expanded generative AI across employee workflows.

JPMorganChase launched its internal LLM Suite platform to more than 200,000 employees in 2024. By 2025, more than 65,000 employees in its Corporate and Investment Bank were actively using the platform, while more than 90% of its engineers were using AI coding assistants.

The bank also said AI-based transaction screening allowed it to review more than twice the previous transaction volume while reducing manual operator checks by half.

Bank of America is using a generative AI-enabled system called EricaAssist with more than 18,000 customer service employees. The tool summarises why a customer is calling, retrieves relevant information, and recommends possible next steps while keeping the employee responsible for the interaction.

Bank of America said in July 2026 that EricaAssist can deliver contextual guidance in under three seconds and has reduced average call times by nearly one minute. The bank plans to extend the system to additional servicing scenarios and business lines later in 2026.

(Photo by Alain Pierre-Lys)

See also: Bank of England reviews AI rules for agentic AI in finance

Want to learn more about AI and big data from industry leaders? Check out AI & Big Data Expo taking place in Amsterdam, California, and London. The comprehensive event is part of TechEx and is co-located with other leading technology events, click here for more information.

AI News is powered by TechForge Media. Explore other upcoming enterprise technology events and webinars here.

The post M&T Bank expands enterprise AI after years of technology overhaul appeared first on AI News.