Background: Generative AI video models are increasingly capable of producing complex depictions of mental health experiences, yet little is known about how these systems represent conditions such as depression. Because AI-generated content may reach people during vulnerable periods, understanding what visual narratives these models produce for sensitive concepts carries clinical relevance. Objective: This study aimed to characterize how OpenAI’s Sora 2 generative AI video model depicts depression and examine whether depictions differ between the consumer app and developer API access points, which differ in their product layer mediation. Methods: We generated 100 videos using the single-word prompt “Depression” across 2 access points: the consumer app (n=50, 50%) and developer API (n=50, 50%). Two trained coders independently coded narrative structure, visual environments, objects, figure demographics, and figure states. Interrater reliability was assessed using the Cohen κ, with dimensions showing insufficient agreement excluded from analysis. Computational features (visual aesthetics, audio, semantic content, and temporal dynamics) were extracted and compared between modalities using 2-tailed Welch tests with Benjamini-Hochberg false discovery rate correction. Results: App-generated videos exhibited a pronounced recovery bias: 78% (39/50) featured narrative arcs progressing from depressive states toward resolution compared with 14% (7/50) of API outputs. This divergence was reinforced across channels. App videos brightened over time (mean slope 2.90, SD 2.43 per second vs −0.18, SD 1.24 per second for the API; Cohen =1.59;

npj Digital Medicine, Published online: 14 September 2026; doi:10.1038/s41746-026-03240-x

Publisher Correction: A scoping review on the mental health harms of LLM-based chatbots